Typically our team can turn around your request within 1 to 3 business days. But remember, no request is created equal.
How fast you receive your request depends on three factors:
- How long you and the team have been working together
- How many active requests you currently have in the queue
- The complexity of your request (more robust, complex or time-consuming requests can take longer)
Our team members work on your account every business day and tackle your requests in the order they are received. If they are already working on several requests, or one particular requests is complex, then their output will be affected accordingly. After you submit your request, your dedicated account manager will be able to give you a better estimated turnaround time based on the size and scope of your request.
Clients that have successfully completed a few requests and have developed a good working relationship with their account manager can – on occasion – make requests to accommodate sensitive timelines. But if you need help right away - like 911! - we recommend contacting a local freelancer or agency by texting at 1 (480) 331-6338. To ensure quality of our deliverables and consistency in our experience, DeskTeam360 moves at its own pace.
To ensure everyone wins, it's a best practice to plan ahead, giving our team the allotted time necessary to create quality work as promised.
Every one of our clients are unique. Rest assured, you will find your own individual pace with our service that’s valuable to you and your business. If you don't find a rhythm that works for your company (*sniff*), we have a 14-day money-back guarantee.
DeskTeam360's Busineess Hours:
- Our Management Team works Monday through Friday from 8:00 AM to 5:00 PM.
- Our team of developers and designers work both day and graveyard shifts Monday through Friday.