Requests

How do I submit a new request?
You can offload your tasks to our team in one of two ways: Email support@deskteam360.com  Customer Portal (you are currently inside our customer portal) ...
Thu, Apr 20, 2023 at 3:30 AM
What kind of requests can I send?
Generally speaking, if you can describe your graphic, technical or on-page marketing request clearly in a written email or a 5-minute video, we’ll give it a...
Tue, Apr 18, 2023 at 11:33 PM
How can I check the status of my request?
If you want to check on the status of a request, you can log into the customer portal and click on the "Tickets" tab. There are four statuses ...
Tue, Apr 18, 2023 at 11:34 PM
How long will it take to complete my request?
Typically our team can turn around your request within 1 to 3 business days. But remember, no request is created equal. How fast you receive your requ...
Tue, Apr 18, 2023 at 11:37 PM
What does "unlimited tasks per month, 2 tasks at a time" mean?
Great question!  “Unlimited tasks per month/ 2 tasks at a time” means you can send in as many task requests as you’d like. You don’t need to wait for ou...
Tue, Apr 18, 2023 at 11:40 PM
Do I get the rights to the designs created?
Yes, you get full rights to any designs that we create for you. We reserve the right to display the work in our portfolio and advertising material as exampl...
Tue, Apr 18, 2023 at 11:41 PM