Account & Billing

What's the difference between my DeskTeam360 Account & Customer Portal?
Great question! Your DeskTeam360 "My Account" allows you to...  Manage your subscription Update billing information View receipts Share y...
Tue, Apr 18, 2023 at 11:48 PM
I can't log in to the customer portal.
FIRST TIME USERS If you've never logged into the customer portal, you first need to activate your account. Your account manager should have sent you...
Tue, Apr 18, 2023 at 11:50 PM
I can't log in to my DeskTeam360 Account.
Your DeskTeam360 Account and Customer Portal are separate systems. There's a chance you may have used two different passwords when creating these accoun...
Tue, Apr 18, 2023 at 11:51 PM
Can I switch plans?
Of course! You can switch plans, upgrade/downgrade plans as you wish since our plans have no contracts or minimum terms! To upgrade or downgrade plans, foll...
Tue, Apr 18, 2023 at 11:45 PM